Support

Sibb is made by WE ALERT LLC. We answer every message.

Email us

hello@sibb.app — we aim to reply within two business days.

Common questions

Does checking my score hurt it?

No. Sibb uses a soft inquiry from Equifax. Soft inquiries are visible only to you and never affect your score.

Who can see my credit information?

Only the people you have explicitly shared with, at the level you chose. Sharing is off by default when you join a circle, and only you can change your own level — not even the person who created the circle can raise it.

What happens to my Social Security number?

It is used once to verify your identity with the credit bureau, then discarded. It is never stored on your phone or in our database.

How do I leave a circle or delete my account?

Open the You tab. Leaving a circle immediately revokes shared access in both directions. Deleting your account removes your profile, your imported reports and your Sibb data permanently.

I did not get my confirmation code

Codes can take a minute. Check spam, then use “Send a new code”. If it still does not arrive, email us and we will confirm the account manually.


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